Ergomat has a very straightforward approach where warranties are concerned. As long as our products are used consistently with clearly identified and published environmental and usage restrictions we will support them completely through the full published term of the warranty. Unlike other companies who may promote a Lifetime Warranty, and then qualify the term "Lifetime" to mean some arbitrarily defined replacement cycle time frame, Ergomat publishes a specific warranty period for each of our products and stands 100% behind our products with full replacement coverage if our product fails to perform as promoted within that period. At Ergomat we call this a True Warranty.
Ergomat hereby warrants that the products distributed shall be free of all defects in original material period of the product under normal use. All Ergomat product lines are conditionally warranted against normal usage* 24 hours a day, 7 days a week.
The warranty period starts from the date of purchase. The warranty only covers the replacement of the product; no direct or indirect costs are covered. Ergomat reserves the right to inspect the mat(s) before repairing or replacing it (please refer to Return Procedure). At the preference of Ergomat, the mats must be returned or available for on-site inspection, pictures may be requested and a Return Authorization must be issued.
Exclusions: This warranty does not apply to:
All floor mats create raised surfaces when placed on the floor for use. Any raised surface becomes a potential trip hazard, and care should be taken while stepping on, over, or off of floor mats. In addition, any wet surface may be slippery. Do not use the mat in wet environments or step on the mat with wet feet unless the mats are specifically recommended for wet environments. This warranty does not cover product add-ons such as underside adhesives.
This warranty grants specific legal rights. You also may have other rights which vary from jurisdiction to jurisdiction. The sole responsibility of Ergomat for defects in the product is limited to replacement of the product with one of equal value or for a prorated refund.
Ergomat will not be liable for special, incidental or consequential damages arising from use of these products or from a breach of this limited warranty. The exclusive remedy for a defective product will be replacement or refund as set forth in this warranty statement. Except as expressly stated herein, there are no other warranties, expressed or implied, with respect to the products, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. In no event shall the liability of Ergomat Inc. Exceed the amount received from the purchaser of these products.
Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not be applicable to your situation.
Ergomat hereby warrants that the products distributed shall be free of all defects in original material for the warranty period of the product under normal use. All Ergomat product lines are conditionally warranted against normal usage* 24 hours a day, 7 days a week.
The warranty period starts from the date of purchase. The warranty only covers the replacement of the product; no direct or indirect costs are covered. Ergomat reserves the right to inspect the mat(s) before repairing or replacing it (please refer to Return Procedure). At the preference of Ergomat, the mats must be returned or available for on-site inspection, pictures may be requested and a Return Authorization must be issued.
Exclusions: This warranty does not apply to:
All floor mats create raised surfaces when placed on the floor for use. Any raised surface becomes a potential trip hazard, and care should be taken while stepping on, over, or off of floor mats. In addition, any wet surface may be slippery. Do not use the mat in wet environments or step on the mat with wet feet unless the mats are specifically recommended for wet environments.
This warranty grants specific legal rights. You also may have other rights which vary from jurisdiction to jurisdiction. The sole responsibility of Ergomat for defects in the product is limited to replacement of the product with one of equal value or for a prorated refund.
Ergomat will not be liable for special, incidental or consequential damages arising from use of these products or from a breach of this limited warranty. The exclusive remedy for a defective product will be replacement or refund as set forth in this warranty statement. Except as expressly stated herein, there are no other warranties, expressed or implied, with respect to the products, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. In no event shall the liability of Ergomat. Exceed the amount received from the purchaser of these products.
Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not be applicable to your situation.
Ergomat, Inc. 2 Year Limited LED Mat Warranty
Ergomat hereby warrants that the products sold shall be free of all defects in original material for 2 years when used under normal* conditions in approved environments and applications. Ergomat LED Mat labor is conditionally warranted for 2 years. All Ergomat Inc. product lines are conditionally warranted against normal usage* 24 hours a day, 7 days a week.
The warranty period begins on the date of purchase. The warranty covers only the replacement of the product; no direct or indirect costs are covered. Ergomat reserves the right to inspect mat(s) before repair or replacement. (Please refer to Return Procedure). At the preference of Ergomat, the mats must be returned or available for on-site inspection. Pictures may be requested and a Return Authorization must be issued prior to returning material.
Exclusions: This warranty does not apply to:
DuraStripe products are covered by a solid 2-year warranty. Situations exempt from warranty include:
DuraStripe is a remarkably durable product for safety marking and floor signage, but it will not work in all situations.
The following is a list of applications where the use of DuraStripe is not recommended and will void all warranty coverage:
* Xtreme DuraStripe is a rigid PVC material which exhibits significant memory characteristics. Consequently, it can only achieve maximum adhesion when installed on completely smooth surfaces
** Outdoor and Cold Storage DuraStripe products are made with permanent adhesives. Care must be taken when installing these products to make certain that they are placed correctly because the will not be easily repositionable. They are also not easily removable for reconfiguration.
When DuraStripe is NOT Recommended
The actual LED lights are warrantied for 2000 hours, however due to the nature of electrical wiring; we cannot warrant the total solution (the actual LED Sign Combos, power supplies, wiring, & sensors).
The flashing lights on the forklift/pedestrian warning signs are intended only as a supplement to the safety warning provided by the printed LED sign.
Caution should be exercised at every intersection where signs are present, whether or not the lights have been activated.
Alterations to the product can affect the product's performance and is not recommended.
All LED products are final sale items, we can't accept returns. Our team is always ready to help you reprogram and/or guide you through any difficulties you may have with your LED combo.
For indoor use only.
Limited 5 year-Warranty
Ergomat hereby warrants that the products distributed shall be free of all defects in original material and workmanship for the warrantied period of the product under normal use.
Exclusions: This warranty does not apply to:
Normal commercial usage for ErgoPerfect chairs is defined as 8 hours a day, 5 days a week with a weight capacity not to exceed 250 lbs. The warranty shall be pro-rated for double-shift or triple-shift usage.